Shipping policy
📦 Shipping Policy — Coastal Chaos Co
At Coastal Chaos Co, every piece we create is made with care, precision, and a whole lot of heart. Because many of our products are custom-made or engraved to order, shipping times can vary depending on the item.
🕒 Processing Times
Most of our standard items ship within 3–5 business days after your order is placed.
For custom, engraved, or made-to-order products, please allow up to 14 business days for production before shipping.
👉 Exact processing times are listed on each product page to help you plan your purchase.
🚚 Shipping Options
We ship via trusted carriers such as USPS, UPS, and FedEx.
Shipping costs and estimated delivery times are calculated at checkout based on your location and the items in your cart.
Once your order ships, you’ll receive a tracking number via email so you can follow your package right to your door.
🌎 Domestic & International Shipping
Currently, Coastal Chaos Co ships within the United States.
If you’re outside the U.S. and interested in ordering, please reach out to us at
coastalchaosco@gmail.com for a custom shipping quote.
💌 Order Updates
You’ll receive email updates at every stage — from confirmation to shipment — so you’re always in the loop.
If you haven’t received your order after the estimated delivery window, contact us and we’ll track it down for you.
⚠️ Delays & Holiday Volume
During peak seasons (like holidays or major sales), shipping carriers may experience delays. While these are outside our control, we’ll do everything possible to keep you updated and get your items to you as quickly as possible.
⚙️ Processing Time Policy
All of our products are made with care — many are custom-made to order. Because of that, processing times vary depending on the item:
- Standard products: Ship within 3–5 business days
- Custom or engraved items: Ship within 7–14 business days
Exact production and shipping timelines are listed on each product page for transparency. If you have a specific deadline or event date, please contact us before ordering — we’ll do our best to accommodate rush requests whenever possible.
❤️ Questions or Special Requests?
If you need your order by a specific date or want to double-check an estimated timeline, don’t hesitate to reach out. We’re always happy to help you plan ahead.
📧 coastalchaosco@gmail.com
🏷️ Veteran-Owned | Family-Run | Made with Heart